Acronis True Image Advanced. Over 5.5 million users rely on Acronis True Image 2021 every day. Editor's Choice. Compare Acronis True Image 2021, True Image Premium, and other online and cloud backup solutions. Find the best backup software for your needs. Compare Acronis True Image 2021 Packages: Essential - Advanced - Premium. Acronis True Image 2021 Standard and Acronis True Image 2021 Upgrade are perpetual licenses. Upgrade licenses require a license of a previous version during the activation. All types are available as 1, 3 and 5 machines licenses. Each license can be used for. The antimalware capabilities are only available on Advanced and Premium editions of Acronis True Image 2021, but Standard and Essential editions each offer a free three-month trial of the feature. Prices vary depending on edition, topping off at $209.99 per year for a Premium license for five machines.
This article applies to subscription licenses
You receive the following message:
You've exceeded the maximum number of activations for this serial number. Activation required
Too many activations
You exceed the limit of available activations/seats for your Acronis True Image subscription. For example, you have an Acronis True Image Advanced 1 computer license and attempt to install Acronis True Image on more than 1 machine. If you want to use Acronis True Image on more machines than you license allows, you will need to purchase additional licenses and activate the new copies.
Other possible causes:
- You reinstalled or upgraded the operating system on the machine where Acronis True Image is installed.
- You upgraded the machine with new hardware.
- You replaced your machine with a new one.
If you have reinstalled or upgraded your operating system or hardware, or simply moved the product to a different machine, reactivate Acronis True Image in the new environment.
See instructions below:
On a Windows system:
- Click Resolve problem.
- You will be redirected to your Acronis account. In the Products section, find Acronis True Image Essential, Premium or Advanced, and then click Manage:
You will see a list of machines where this license was activated
You need to to remove a license from a computer where it is no longer needed (if you installed Acronis True Image on a new computer) or from current computer if you changed hardware or reinstalled the operating system. Hover the mouse over the computer name and click Deactivate:
After the license is deactivated relaunch Acronis True Image, The product will be activated automatically using the available license quota
On a Mac
- Click Resolve
- To move activation from a different computer, click Manage licenses
- Select the machine that you want to move the license from (if you installed on a new machine) or select this computer's old name (if you changed hardware)
- If you installed Acronis True Image on a new computer that you don't have license for, press Buy More to purchase additional licenses or click Enter Serial Number to submit a new serial number.
You can check which machines the license is activated on via Acronis Account: see How to manage subscription licenses. List of activations for a perpetual license is not available under Acronis Account.
Acronis True Image 2021 combines reliable backups with advanced security features - integrated anti-ransomware, cryptomining protection and antivirus - to protect you against today's threats.
This article contains frequently asked questions about new Advanced Antimalware Protection features of Acronis True Image 2021.
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Acronis True Image 2021 retains the anti-ransomware feature, self-protection and protection against illicit cryptominers in all editions and all kinds of licenses. New features are introduced for subscribers with Advanced and Premium licenses: real-time and on-demand antimalware scanning and protection against malicious websites.
Yes, it is included with Advanced and Premium licenses.
Yes, the anti-ransomware feature and protection against illicit mining of crypto currencies is included and enabled by default for all kinds of licenses of Acronis True Image 2021, including Standard, Essential and others.
Standard and Essential licenses also get 30-day trial of integrated advanced anti-malware capabilities.
Yes, now you get both backup and antivirus in one product.
Yes. Users of Standard and Essential versions can start a free 30-days trial of advanced antimalware features (real-time antivirus, on-demand scan and web site filtering) before upgrading to Advanced or Premium version.
Note: if you already have an active Advanced or Premium subscription on a different computer, then activation of 30-days trial of antimalware features is not available on Standard and Essential versions under the same Acronis account.
Advanced antimalware protection features are available both in Windows and Mac versions of Acronis True Image. See table below for details:
|Enhanced Active Protection||YES||YES|
|Antivirus on-demand scan||YES||YES|
|Protection for Zoom, Cisco Webex, and Microsoft Teams||YES||NO|
Advanced and Premium subscriptions have real-time and on-demand antivirus protection. Owners of Standard and Essential licenses are offered a free 90-days trial of antivirus protection and can upgrade to Advanced or Premium under 'Account' tab in the program interface.
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Yes, we are proud to share independent tests results: Results of the AV-TEST Private Windows Test. Acronis solution has demonstrated one of the best detection rates on the market. You also get the synergy effect by having the combination of disk imaging, data backup, security and cyber protection tools in one solution.
Yes. Acronis will not activate its real-time antimalware protection feature, if Windows Security Center reports that another antivirus is currently active. That ensures that we will not initiate any conflict between two simultaneously running antivirus solutions. To eliminate possibility of that conflict from the other antivirus part, we recommend that you leave only Acronis True Image 2021 and uninstall the third-party antivirus.
Web filtering can be used independently of installed third-party anti-malware solutions.
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It is how Microsoft Defender was designed: it turns itself off automatically, if a second antivirus is installed.
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If you want to pause antimalware protection or deactivate it entirely, go to Protection section and click Turn off protection, then select for how long the protection should be deactivated:
Note that when protection is deactivated, related Acronis processes and services will still be active, however they will use minimal resources. This is expected behavior.
You can also switch off different components of advanced antimalware protection: on Protection screen, click Settings.
On Settings screen, you can configure various parameters of antimalware protection; to disable Antiransomware protection, Real-time protection or Web filtering, toggle the appropriate switch to Off:
Most likely, you have a third-party antimalware solution on your machine. In this case Acronis True Image deactivates real-time protection to avoid conflicts.
Only the first protection update can take time (>600 MB). All the subsequent protection updates will download only small chunks of data (varying from several KBs to a few MBs); their download should not take much time.
If computer with Acronis True Image 2021 is connected to Internet, antivirus signatures are updated every 5 minutes.
It is not possible to exclude an .exe file located on a network share from Active Protection. Adding to exclusions is supported only for local NTFS volumes.
There are many possible reasons, an investigation is required to determine the cause.
Some possible causes include:
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- A human factor, when an application that should have not been trusted, was allowed execution or added to the white list in settings
- Lack of proper patches of the operating system